Delivery Information

Retail Delivery Charges

Delivery charges (where applicable) will be paid for by the customer at the time of purchase.  All orders will be dispatched within 1-2 working days (excluding back orders).  If you need your order urgently it is advised to upgrade to the Next Day service.

Postage is calculated on the weight of your basket:

Upto & Including 1OOg £1.95 1st Class (mainly for lip balms)

From 251g – 1kg £2.95 1st Class 

Over 1kg – £5.95 Next Day Courier Delivery*

You can upgrade any order to the courier service once you have entered your UK address.  Any orders that are over 1kg in weight will automatically get this option.

*Next Day means next day from your order being collected & dispatched, not ordering.  If you require your order to be dispatched on the same day as ordering, please order by 9:30am.

With this service you will receive an email/text message (if you provide your number when ordering) with the day your order will be delivered and then a further email/text with a  1 hour delivery window order will be delivered in.  You can change this if required, this service is fully tracked & signature is required.

Please provide and up to date email address that you can access easy so you are kept fully up to date with your order.

Currently there is FREE DELIVERY on orders of £40 or more for UK orders.

For wholesale customers, see the T&C’s for delivery charges.

If you are outside of the UK but within the EU please visit our Etsy store where you can place your order.

Updated January 2016.